In healthcare, our intention is to help people…
and we do help.
But along side of that…
we are harming the very patients we are intending to help.
Current strategies to create success and safety are insufficient.
We need to learn new ways to think, act, and design systems that achieve the outcomes we do intend.
The High Reliability Organizing (HRO) strategies are proven to help people achieve success and safety in high-risk environments.
Our goal is to help you understand and integrate HRO strategies into your work.